Business Systems Analysts
Monday, September 8th, 2008Business Systems Analysts
(National Capital Reg - Quezon City)
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Liaising extensively with external or internal clients;
2. Producing project feasibility reports;
3. Translating client requirements into highly specified project briefs;
4. Identifying options for potential solutions and assessing them for both technical and business suitability;
5. Creating logical and innovative solutions to complex problems;
6. Drawing up specific proposals for modified or replacement systems;
7. Presenting proposals to clients;
8. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction;
9. Ensuring that budgets are adhered to and deadlines met;
10. Drawing up a testing schedule for the complete system;
11. Overseeing the implementation of a new system;
12. Planning and working flexibly to a deadline;
13. Providing training to users of a new system;
14. Keeping up to date with technical as well as industry sector developments
15. Facilitate user satisfaction surveys/evaluations
16. Provide support escalation to Sykes Helpdesk
EDUCATION and/or EXPERIENCE
1. Minimum of 4 year Degree (Computer and Engineering Related Course)
2. 2 Years of systems analysis and design experience
3. Required skills:
· Proficient in SDLC and other Software Development Process
· Proficient in OOP Principles and UML
· Familiar in Microsoft .Net Technologies
Company Name :
Sykes Asia, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
19F One San Miguel Avenue, San Miguel Ave. cor Shaw Blvd., Pasig City 1550
Company Tel :
636-8555
Company Fax :
849-9019
WebSite :
http://ph.sykes.com