Information Technology Jobs

Archive for the ‘IT CUSTOMER SERVICE’ Category

Friday
Sep 11,2009

(Cebu City)

Responsibilities:

* As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Candidates must be willing to work in Cebu City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Wednesday
Sep 9,2009

(National Capital Reg – Makati City, Muntinlupa City, Mandaluyong City, Quezon City)

RESPONSIBILITIES:

As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

REQUIREMENTS:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang or Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

Walk-in and experience our ONE DAY application process!

eTelecare Global Solutions

MAKATI
12/F PBCom Tower,
Ayala Ave.

ALABANG
G/F Plaz@ A Bldg.
Northgate Cyberzone
Filinvest Corporate City

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.

QUEZON CITY
2/F CyberOne Bldg.,
Eastwood City

Recruiting Hotline: (02) 580.6530

For more information, visit our career website:

www.etelecarecareers.com

“World Class Worldwide”

Preference will be given to candidates who APPLY ONLINE

Tuesday
Sep 8,2009

(National Capital Reg – Commonwealth)

•Listen and respond to customers.
•Providing information on products and services.

REQUIREMENTS:

•Graduate of any four course or at least accomplished 2nd year college.
•18 years old and above.
•Able to communicate effectively in English.
•Willing to work in various shift including graveyard shifts.
•Highly-customer service oriented.
•Very motivated and with good sales presentation.
•Willing to be assigned in COMMONWEALTH.
•Full-time positions available.

•Attendance and monthly incentives are given to top performers.

Be part of a top call center that provides good compensation, excellent training for qualified applicants, unlimited health package and FASTER REGULARIZATION and PROMOTION! Apply Now!

ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
or email your resume to roel@jobstreet.com

Interview invitations and status updates may be sent via email so please check your email regularly.

Tuesday
Sep 8,2009

(Alabang)

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma, Bachelor’s/College Degree or at least completed 2nd year College in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must be amenable to work in Alabang.
* Applicants must also be amenable to start ASAP.
* Applicants must be willing to work on shifting schedules.
* Average to Above Average Communication Skills.
* Computer Literate.
* Highly Confident, Spontaneous, Smart, Witty and Dynamic.
* Full-Time positions available.
* Required language(s): English.

* Interested applicants may just apply here. Please include mobile phone numbers in your resume as interview invitations will be primarily sent via SMS.

* For inquiries, you may contact MIGUEL at (02) 816-7591 or (0916) 2684632 / (0919) 9679336.

Saturday
Sep 5,2009

(National Capital Reg)

Responsibilities:

* Respond to simple inquiries and situations through email or phone (Spanish OR Korean).

Requirements:

* Graduate of any 4-year course. Or combination of 2 years in college + 2 years relevant experience.
* Above average English communication skills
* Can speak/read/write in either Korean OR Spanish
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

Qualified applicants are advised to send their CVs to careers@aspireit.com.ph

For other jobs please visit: http://jobs.aspireit.com.ph/

ASPIRE IT R&S, INC.
Unit 12 Upper Ground Floor, Cityland 10 Tower 2 HV Dela Costa corner Valero Streets, Barangay Bel M.

Wednesday
Sep 2,2009

(National Capital Reg – Sucat, Mandaluyong)

Requirements:

* Candidate must have completed at least 2 years in College.
* MUST HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS.
* Must be customer-service oriented.
* Experience in international call center is an advantage.
* Must be computer literate.
* Must be willing to work in a shifting schedule.
* Fresh graduates are encouraged to apply.
* Applicants should be Filipino citizens or hold relevant residence status.

Interested applicants may send their comprehensive resume with recent 2×2 photo to:

TEMPS AND STAFFERS, INC.
2F Servicio Filipino Bldg.
105 West Avenue Quezon City
Email: camille@tempsandstaffers.com
Look for Ms. Camille Rivera

Walk-in applicants will be interviewed immediately.

Application Time: Mondays to Fridays 8am to 3pm

Applicants sending resume thru email, kindly indicate
Applicant for CSR – Jobstreet as subject.

Company Name :
Temps and Staffers, Inc.
Industry :
Human Resources Management / Consulting
Location :
Head Office: 2/F Servicio Filipino Inc. Bldg., 105 West Avenue Quezon City
Company Tel :
376-6887
Company Fax :
371-1320 371-6392

Tuesday
Sep 1,2009

(National Capital Reg – Alabang, Muntinlupa City)

Responsibilities:

* Associates will provide customer service support by making inbound and outbound customer calls in a call centre environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLA™s). Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. Is responsible for achieving individual targets and/or sales goals whilst maintaining quality and compliance. Associates will also cross-sell other products and services to retain and expand customer relationships. As a Bilingual Customer Service Representative, you will be responsible for applying a basic working knowledge of systems, procedures, to perform assigned functions with moderate reliance on others for direction. Work requires some judgment but is performed primarily according to standard procedures with close supervision. Handle basic and routine calls, as well as correspondence inquiries from customers. Document all customer transactions in accordance with company policy. Responsible for meeting and maintaining all individual and team quality standards as set by each unit.

Requirements:

* Must be at least high school diploma holder and of legal working age (18 years old and above).
* Must be proficient in the English language.
* Must be proficient in the Spanish language.
* Open to working shifting schedules
* Must be flexible, good in negotiating, and thrives in a team environment.
* Ability to work in a high-volume, fast-paced environment is required.
* Applicants should be Filipino citizens or hold relevant residence status.

HSBC Global Resourcing
2/F 5150 North Bridgeway, Northgate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City -.
Website: http://recruit.hsbcglobalresourcing.com/AppForm.aspx?jobid=148

Tuesday
Sep 1,2009


RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a two years in college education.
* Applicants should be Filipino citizens or hold relevant residence status.
* Excellent oral and written communicaton skills.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM-5PM

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions, Inc.
HUMAN RESOURCES DEPARTMENT
2/F, SM City Lipa, Ayala Highway
Lipa City, Batangas
(043) 981-1196

Interested applicants may also send their resume to:
liparecruitment@acspacific.com

You may also Apply Online.

Advanced Contact Solutions, Inc.
G/F ACS Plaza Bldg., Sen. Gil Puyat Ave., cor. Tordesillas St., Makati City.

Friday
Aug 28,2009

(Western Visayas – Bacolod City)

RESPONSIBILITIES:

Customer Service Associates handle general customer inquiries and build customer’s interest in the services and products being offered by the account. They commonly take in account record requests, arrange for the dispatch of products and information packages to clients, lever marketing escalations and give voice recognition walkthroughs.

REQUIREMENTS:

We are looking for candidates who have completed at least 72 units or equivalent to 2 years of college education preferably a computer related course.

We need candidates who are familiar with basic computer operations.

Has the ability to apply a logical problem solving approach to resolving customer problems and inquiries.

Has strong interpersonal skills and has the ability to adapt to change, meeting the changing demands of the work environment

Applicants must have excellent verbal and oral English communication skills.

A previous call center work experience is an advantage

Applicants should be Filipino citizens or hold relevant residence status.

To apply for a position in Bacolod City send in your updated resume through jobsph@convergys.com or call us at 705-0111.

To apply personally, you can visit us at:
One San Parq,
San Antonio Park Square
Mandalagan
Bacolod City

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.

Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a “high-tech, human-touch” approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years.

Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.

Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has fourteen contact center facilities in the Philippines, nine located throughout Metro Manila, one in Laguna, three in Cebu City, and one in Bacolod City. We employed approximately 15,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business.

For more information about us, visit our global website at www.convergys.com.

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Company Tel :
5555284

Thursday
Aug 27,2009

(National Capital Reg – Pioneer)

Responsibilities:

* Provide inbound customer service.
* Educating guests on company’s services in order to satisfy their needs and achieve commercial goals.
* Represent the company in a positive light while building and maintaining existing guest relationships.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Full-Time position available.
* Applicants should be Filipino citizens or hold relevant residence status.
* At least 6 months travel experience supporting air, car, hotel and vacation package products
* At least 2 years front line voice support experience in any industry
* No employment termination due to just cause in work history
* Above average English communication and comprehension skills

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-1111
Fax: 634-5414
Mondays to Fridays – 9am until 6pm
Walk-In applicants are welcome.

Sitel Philippines Corporation
2/F Centerpoint BLdg, Julia Vargas Cor Garnett Road Pasig City 1600.
Website: http://www.sitel.com

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