* GOSC (Workforce) Trainers will conduct key competencies in skills and knowledge for GOSC Specialists in the globalization of OSC across the Philippines. Follow-up training will also be done as deemed necessary. Uptraining the specialists throughout the entire year will also be implemented and facilitated by the GOSC Trainers to maintain and improve the level of competency of the GOSC Specialists.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree
* Call center experience 1-3 years
* Real time analysis and workforce management experience 1-3 years
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Applicants must be willing to be based in Bacoor
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
Preference will be given to candidates who APPLY ONLINE
TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com
* With at least 5 or more years IT Project Management experience
* Handled large scale and complex IT projects
* Project rollouts and implementation experience preferably for Data Centers
* Roll-out of Mainframe/Midrange infrastructure in large organization
* Enterprise Applications and Automation knowledge
Skills required:
* Project management skill with proven track records
* Excellent interpersonal/people skills
* Excellent written/oral communication skills with various Asian/Global nationalities
* Mainframe/Midrange technical background
* Enterprise Automation knowledge
Position: Capacity Planning on Midrange
Professional with at least 5 years of experience in z/VM with z/Linux, having sound knowledge of IBM System Z9 or Z10 architecture, and capacity planning on IBM system. He or She will be responsible for;
* zVM/zLinux Capacity Planning functions to ensure future needs are met.
* Perform Capacity analysis.
* Maintenance of the capacity utilization database and generate data using SAS/MXG.
* Generate capacity utilization reports and charts and upload to web.
* Performance Measurement functions to ensure current service levels are met. This includes the ability to fully investigate current performance, as well as the ability to analyze performance from previous time frames.
* Participate in capacity related problem analysis.
* Preparing, presenting, and maintaining technical documentation.
* Evaluating new technologies and developing departmental standard practices.
* Mentoring junior personnel.
Position: Mainframe Production Control Officer
* The candidate should ideally be well-versed in Tivoli Workload Scheduler (TWS) using the Job Scheduling Console (JSC) on the open systems.
* Preferrably with background in scheduling or data center operations.
Position: Mainframe Network SP
* Provide day to day BAU support to UAT, production and project.
* Perform relevant technical support activities relating to the installation and maintenance of operating and system softwares:
Main area:
- VTAM
- TCP/IP
- XCOM
- Connect Direct
* Perform system network performance monitoring and tuning; participate in capacity planning and systems configuration.
* Provide technical support to both systems development and data center operations personnel.
* In conjunction with data processing operations and audit guidelines, develop procedures and standards for operations personnel.
* Assist in evaluating, recommending, acquiring, and installing new hardware or hardware upgrades.
* Keep current on hardware and software developments.
* Documentation of Continuity of Business (COB) environment setup and procedures.
* In conjunction with data processing operations, develop procedures and standards for operations personnel.
* In conjunction with COB co-coordinator, setup and verify the APPC MF System network environment in the contingency site in the event of a disaster.
Optimum Info Solution Philippines, Inc.
Unit 2012 Medical Plaza Bldg., #25 San Miguel Ave., Ortigas Center, Pasig City
* Implements and maintains a support community discussion forum
* Provides technical support to clients via the forum and email
* Assists clients in resolving reported application issues or finding workaround solutions
* Generates a regular report to our clients on outstanding support issues
* Liaises with internal teams on issue updates and externally to clients
* Works on various support resources projects to improve the overall service experience for clients
Requirements:
* Degree holder in information technology or related discipline
* Excellent written & verbal communications skills in English
* Excellent presentation & interpersonal skills
* Able to coordinate work processes in a systematic manner
* Knowledge of HTML, CSS, XML, SQL & PHP programming is a must
* Demonstrated ability to master new technologies and tools
* Any experience in Java & web applications is a plus
* Willingness to learn new technologies and tools
* Mandatory skills:
* Excellent verbal & written English communications skills
* Technical knowledge of HTML, CSS, XML & SQL
* PHP programming to implement a PHP discussion forum
* Secondary skills:
* Java programming experience is an advantage
Interested parties, please send your CV with your current and expected salary by email to ndsacareers@netdimensions.com
Please visit our web site on www.netdimensions.com
Personal data are collected for recruitment purpose only.
NetDimensions Limited
NetDimensions Services Asia Limited Unit 1904, The Orient Square Building Emerald Avenue, Ortigas.
Tel: (632) 9141-882 to 85
Website: http://www.NetDimensions.com
* Works with the various groups where applicable to solve issues related to the SharePoint environments.
* Defines and manages the infrastructure for the SharePoint enterprise and identifies major areas of development
* Applies enterprise vision to all infrastructure projects
* Proactively researches and locates the necessary tools and processes to identify troublesome trends as they develop; analyzes/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring; maintain high service level for the user community
* Proactively researches technology trends of the product; identifies and markets applicable uses of the product and it’s components
* Ensures that the services are available to support all development projects
* Follows established coding standards and process procedures
* Follows Change Control processes
* Facilitates upgrade management when necessary
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* 2-4 years of related experience in the SharePoint environment
* Exceptional customer service orientation and written and verbal communication skills.
* Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
* Experience in the analysis, design, implementation, deployment, training, and support of a variety of large and complex applications
* Strong Microsoft-focused experience working with SPS 2003, MOSS 2007, Windows SharePoint Services 2.0 and 3.0, SharePoint Custom Web Part Development, and SharePoint migrations.
* Hands-on experience with Microsoft Content Management Server and Web Content Management functionality within MOSS 2007, including site, template, and/or master page design, architecture, security, authoring, and workflow is highly desired.
* Experience with technologies such as XML/XSL/XSD, Web Services, SOAP, WSDL
* Excellent client interactions skills required as well as excellent verbal and written communication skills
* Strong experience working with the .NET framework—ideally C# and ASP.NET
* Solid understanding of Microsoft Active Directory and IIS
* CAML and XML experience
Emerson Manila Shared Services
Corporate Human Resources
e-mail address:msource@emerson.com
Emerson Electric Asia Ltd. ROHQ
4th floor, San Miguel Properties Center (SMPC), # 7, St. Francis Avenue Mandaluyong
* Report to the Senior Functional Regression Tester
* Help assess the quality and suitability of existing functional regression test assets
* Help document findings and develop viable remediation plan to improve these test functional regression test assets
* Help work with the Test Manager and Regression Test manager to begin to implement the remediation plan
* Assist in assembling a small team who will be able to design, prepare, execute and maintain functional regression tests and report results, logging defects and supporting their resolution as required
* Will require working jointly with available SMEs in London and Manila
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 3 year(s) of working experience in the related field is required for this position.
* Proficient in the design and subsequent preparation of suitable functional and functional regression tests.
* Experience with Risk based testing.
* Knowledgeable with Test management tools, especially HP Quality Center.
* Knowledge of SAP and SQL DB queries.
* Preferably with banking / regulatory reporting experience.
* 2 Full-Time and Contract position available.
* Applicants should be Filipino citizens or hold relevant residence status.
The Flash Developer creates Flash based deliverables including animation, demos and applications.
REQUIREMENTS:
Experience in developing applications using Flash 8.0/9.0 with ActionScript 2.0/3.0
Experience in Flash animation and the use of XML within Flash
Experience with object-oriented ActionScript development is beneficial
Sound knowledge of HTML/XHTML and CSS
AJAX/Flex 3.0 knowledge is an added advantage
Global Publishing Services is an HSBC-owned agency that provides online, print and cross-media communication solutions including web content management, presentation services and media neutral design work.
Send your CV to katecabigting@hsbc.com.ph
Visit us at HSBC Electronic Data Processing (Philippines) Inc.
5150 North Bridgeway, Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City
HSBC
HSBC Electronic Data Processing (Philippines) Inc. - GPS
5150 North Bridgeway, Northgate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City -
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Must have an experience in mainframe cobol programming with systems testing and user acceptance testing.
* Must have experience in mainframe testing (running batch for systems and integration testing) and QA testing.
* Working experience in Mainframe COBOL, DB2 and JCL.
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in the U.S.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Software or equivalent.
* Full-Time and Contract position available.
* Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Taguig City.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Software or equivalent.
* 3 Full-Time positions available.
* Solid years of experience in Software Quality Assurance testing.
* Good working experience in doing Performance testing and Regression testing.
* Knowledgeable in Risk-based testing.
* Experienced in using HP Quality Center.
* Knowledgeable in HP QuickTest Professional and HP Loadrunner.
* Able to lead a team.
* Promote and initiate interaction between players.
* Respond to player inquiries.
* Come up with and/or handle in-game events.
* Showcase all the game and community features such as blogs,
* videos etc.
* Monitor and moderate player behavior based on the rules and
* regulations in both the game and the community forums.
* Gather data necessary for daily reports.
* Report, respond and escalate any emerging issue that may impact
* player experience.
Requirements:
* Must possess a very good command of English (both spoken and written).
* Must be an avid PC gamer and has experience in playing
* massively multiplayer online games (MMORPG).
* Must be internet savvy and up to date with current trends in
* online games and the internet in general.
* Must be patient and have a pleasing personality.
* Highly creative and able to assess deal with different situations
* with minimal supervision.
* Knowledge of technical troubleshooting, understands the basics of
* internet connectivity and different OS environments.
* Proficient in the use of MS Office applications such as MS Word and MS Excel.
* Able to multi-task effectively.
* Must be a Team player and proactive.
* Must be willing to work on a shifting schedule.
To those qualified and interested in joining our team, please send updated resume, links to online portfolio, and salary history/requirements to aliceb@outblaze.com. Please state the position on the subject line (e.g. Game Master). Resumes must be in MS Word, PDF or HTML only.
Company Name :
Outblaze Asia Pacific Industry :
Entertainment / Media Type of Company :
Private Limited Company, Local Based Company Location :
Unit 1702-03 Robinson Equitable Tower Ortigas Ctr. Pasig City
* Tasks and Responsibilities
* Oversight and governance over the end-to-end process within Service Desk
* Manage Service Desk escalations
* Manage efficiency and effectivity of workstream processes
* Rationalize Service Desk metrics and performance indicators
* Ensure process consistency and transparency across the service desk workstream
* Ensure workstream process improvements are properly implemented
* Propose, design and implement improvements to the workstream process on a continuous basis
* Escalation point for meetings where criticality and prioritization of incidents are discussed
* Provide severity approval for Critical and S1 tickets
* Report KPIs, SLAs and metrics within Service Desk
* Attend cross-workstream meetings
* Qualifications
* At least three years of experience in any of the following:
* SAP FI/CO
* SAP BW
* SAP ABAP
* At least two years of experience in ERP implementation or support within the banking industry
* Exposure to client interface; able to effectively communicate with users and interface with other IT groups
* Exposure to client engagements and management governance meetings
* Proficient in written and oral English
* Knowledgeable in MS Office applications
* Remarks
* Support coverage required for this role is 24/7 .
Preference will be given to candidates who APPLY ONLINE
IBM Solutions Delivery, Inc.
5/F IBM Plaza Bldg. 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Libis QC Quezon City 1.
