Jr Systems Administrator
Philippine IT Jobs
Jr Systems Administrator
(National Capital Reg - Makati City)
Responsibilities:
• Understand and follow all Production Services procedures, processes and policies
• Acknowledge, troubleshoot, and document pertinent information for incidents assigned to any Production Services Peregrine Service Center queue in the order of priority
• Complete end-user access requests and other work requests according to service level guidelines
• Perform implementation steps as prescribed in documented plans for system changes, upgrades, installations and outages and follow all change management guidelines
• Perform file enrollments into the file delivery system using protocols such as FTP, SFTP and NDM
• Keep all system access passwords updated according to password change policies
• Communicate to management any variations to documented procedures, processes or policies
• Develop proactive processes designed to alert/eliminate issues before they escalate in priority or business impact
• Identify areas where efficiencies can be gained using proactive approach through collection and analysis of metrics
• Document issues thoroughly throughout the resolution process and provide detailed information to management and team members
• Develop and document process flow detailing functions and accountabilities
• Record all time in prescribed time keeping systems by deadlines provided
• Participate in team/group meetings
Requirements:
• Bachelor of Science degree in a technical field preferred
• Minimum of an Associates degree or other technical school diploma
• A minimum of two (2) years of experience in a production/support environment with emphasis on Unix environment
• Development/relational database experience a plus
POSITION COMPETENCIES
• Clear and concise communication skills
• Excellent English diction and writing skills
• Ability to deal with all levels of the organization
• Follows basic customer service standards with dealing with customers and co-workers
• Applies the methodology of total contact ownership in every interaction
• Effectively applies problem-solving strategies for quick development of solutions
• Ability to follow directions
• Uses documentation and system resources available
• Copes effectively and is productive under work stress
• Works collaboratively in a team environment
• Shows sensitivity to a multicultural environment
• Builds effective working relationships with co-workers, internal/external customers and other resources inside and outside of the organization
• Takes lead in learning tools and processes and promotes effective use of technology to solve business problems
TECHNICAL REQUIREMENTS
• Intermediate knowledge of the UNIX operating system functionality, Unix administrative skills plus
• One (1) to five (5) years using Unix scripting commands such as ksh and perl
• One (1) to five (5) years of AIX and Solaris system experience
• One (1) to five (5) years experience using scheduler software such as TWS, Platinum, Autosys, Zeke or CA7
• One (1) to five (5) years experience with file transfer software such as Connect:Direct, Axway, RJE, SFTP or FTP
• One (1) to five (5) years experience in developing detailed process workflow with automation orientation
• Intermediate knowledge of relational databases such as SQL and Oracle
• Basic knowledge of networking technology
• Basic knowledge of mainframe environment a plus
• Basic Microsoft Windows administrative skills a plus
Required language(s): English.
Application Instructions
Please complete an online application through our careers site and wait for a phone interview. All applicants are required to apply through http://jpmchase.taleo.net. Please click on Career Section and choose Search and apply for jobs to view all openings. Make sure to narrow down the search by clicking on the Job Search link and refining the search per country.
JP Morgan Chase Bank, N.A.
31/F Philamlife Tower, 8767 Paseo de Roxas Makati City -.
Website: http://www.jpmorgan.com
