Network Administrator – ITS – Manila
The Infrastructure Technology Services (ITS) team is seeking experienced network administrators at varying levels to join a dynamic team which installs, maintains and administers mission-critical, leading-edge network and communication systems for the Macquarie Group of companies.
In this role you will be responsible for the ongoing service and support of the global telecommunications infrastructure along with the potential for involvement in key deployment projects related to the platform.
Responsibilities:
* providing first-class support and administration of the telecoms platforms
* working quickly and effectively to resolve or escalate production issues at the first sign of detection using agreed monitoring and resolution processes
* execution of change requests;
* real-time monitoring of the production network environment and planning for capacity
* administering network access and security
* creating/administering/ troubleshooting CISCO Voice-over-IP
* ‘Gate-keeping’ of new components destined for the production environment
* fine-tuning and optimising poorly performing components and related infrastructure
* implementation of OS patches/upgrades where agreed by the global platform owners
* providing backup/back-fill support to business aligned teams where required
* identifying and driving resolution of systemic network infrastructure problems.
The following characteristics are considered essential:
* University degree in computer science or engineering, or equivalent
* ability to work co-operatively with global technology teams
* ability to undertake shifted work patterns to cover a 24×7 environment
* a quick-thinking problem solver, able to assimilate data rapidly in order to present solutions to day-to-day incidents
* a strong, dynamic character, capable dealing effectively with colleagues and business users working in a constantly evolving environment across multiple time-zones and cultures
* ability to remain calm under pressure and when faced with adversity or urgent issues
* customer-focused with a “service first” mentality and best-in-class communication skills
* a self starter and assume responsibility for a range of activities and tasks
* ability to view current processes and procedures as opportunities for enhancement, tuning and improvement.
Minimum required experience:
* 2 years continuous, recent experience working with the following components:
o Cisco routing and switching platforms
o WAN technologies
o Voice-over-IP technology (preferably CISCO)
o PIX/ASA firewalls
* candidates aspiring to Senior and Team Leader positions will require a minimum of 8 years continuous, recent exposure to the above components
* currently operating in a similar role within a banking or financial institution
* troubleshooting and resolution of production problems and issues within database environments
* change Management processes
Experience in the following areas would be considered advantageous:
* Remedy trouble-ticketing system or equivalent
* SNMP monitoring systems (e.g. HPOV, BMC Patrol, IBM Tivoli, etc)
* BT Dealerboard systems
* NEC or Meridian telephone switches
* TACACS security access
* ITIL practices
* Compression/WAN optimisation/Encryption technologies
* Cisco VPN implementation and support
* Cisco QoS solutions
To apply, please visit the Macquarie website at www.macquarie.com/careers and submit your cover letter and resume to job number 500425.
Career Level Middle
Qualification Not Specified
Yr(s) Exp N/A
Job Category Information Technology (I.T.) – System & Network Support, Telecommunications – Network Administration, Telecommunications – System Administration
Job Location NCR – Makati City
Salary Not Specified / Negotiable
Job Type Full Time, Permanent
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