(Technical Support)-North Edsa
(National Capital Reg – Mandaluyong City, North Edsa)

Responsibilities:

* As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware, inkjet Printers and laptops. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.

Requirements:

* One (1) year experience in a call center as a technical support representative.
* Proven communication skills with US clients is a plus.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in Shaw and/or North Edsa.
* Amenable to shifting schedules
* Full-Time positions available.

Company Name :
eTelecare, A Stream Global Services Company
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Public Limited Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Company Tel :
(02) 580.65.30

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