Technical Support Representatives (Level 2) – Mandaluyong City
(National Capital Reg – Mandaluyong City)
RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
REQUIREMENTS:
* College graduate of a four (4) year course.
* One (1) year experience in any of the following: customer service, technical support, client management or marketing (not necessarily from a call center).
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned in Shaw.
* Full-Time positions available.
Walk-in and experience our ONE DAY application process!
eTelecare Global Solutions
SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd.
Recruiting Hotline: (02) 580.6530
For more information, visit our career website:
www.etelecarecareers.com
“World Class Worldwide”
Preference will be given to candidates who APPLY ONLINE
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